THIRD PARTY RIGHTS POLICY

A. NOTIFICATION OF INFRINGEMENT

It is our policy to respond to clear notices of alleged intellectual property infringement. In addition, we will promptly terminate without notice the accounts or access of those determined by us to be “repeat infringers”. If you are an intellectual property owner or an agent thereof, and you believe that any content hosted or accessible via any service provided by Voxeo Europe Limited infringes your Intellectual Property rights, then you may submit a notification by providing us with the following information in writing:

1. Your physical or electronic signature of a person authorized to act on behalf of You.
2. Identification of the work claimed to have been infringed, or, if multiple works are covered by a single notification, a representative list of such works.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. Providing URLs in the body of an email is the best way to help us locate content quickly.
4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorised by the relevant intellectual property owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You may submit your notification of alleged infringement by sending it to us by mail or e-mail as set forth below in Section C.

B. COUNTER-NOTIFICATION

If you elect to send us a counter notice, to be effective it must be a written communication that includes the following:

1. Your physical or electronic signature.
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
3. A statement that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
4. Your name, address, and telephone number.

You may submit your counter notification by sending it to us by mail or e-mail as set forth below in Section C.

C. DESIGNATED CONTACT

Voxeo's designated contact to receive notifications and counter-notifications of claimed infringement can be reached as follows:

Attention: Intellectual Property Infringement
Voxeo Europe Ltd,
Berkeley Square House, 2nd floor,
Berkeley Square,
London, W1J 6BD
Email: copyright@clackpoint.com